Monday, August 23, 2010

Human Error in the Data Center Environment

One of the things we stress with our customers is the fact that no matter how robust data center facility systems are designed, the "human factor" can always find a way to wreak havoc.  Computer World published a great article on this topic in their August 12, 2010 online edition titled: "Stupid Data Center Tricks".

The take away of the article, and of our discussions with our clients, is that training of data center staff is an essential part of data center operations.  If staff isn't intimately familiar with systems operatation, or how to perform in time of an emergency, the investment in redundant systems can be negated in a heartbeat.